Our Services:
Program Management
Program Management
At PEM, our approach to program management is grounded in a clear principle: deliver specialized, high-quality service tailored to each client’s unique needs. We understand that no two programs are alike—each operates within its own set of objectives, populations served, rental markets, program scale, and regulatory requirements. That’s why we collaborate closely with our clients to build dedicated teams of industry professionals who are equipped to address the specific demands of their programs.
In addition, our management teams are agile and responsive, ready to adapt as client needs evolve. We recognize the dynamic nature of the affordable housing landscape and are committed to staying ahead of change to ensure consistent, effective service.
Our Program Management services include the following:
- Housing Choice Voucher (HCV) Program Management
- Public Housing (PH) Program Management
- Family Self-Sufficiency (FSS) Program
- Low Income Housing Tax Credit (LIHTC)
Property Inspections
PEM’s inspection team conducts more than 7,000 inspections annually across multiple housing markets. Our inspectors are certified professionals with expertise in Housing Quality Standards (HQS), Uniform Physical Condition Standards (UPCS), and NSPIRE requirements and protocols. Beyond technical proficiency, we emphasize excellence in customer service and strict adherence to fair housing practices, ensuring both tenants and property owners receive respectful and equitable treatment throughout the inspection process.
We provide a wide range of services which includes:
Conducting Inspections
- Initial
- Annual
- Special
- Quality Control
- Initial Inspections
- Rent Reasonableness
Training
PEM provides specialized training across the core areas of affordable housing programs—including Housing Choice Voucher (HCV), Public Housing, and Low-Income Housing Tax Credit (LIHTC)—as well as broader industry topics such as Property Management, Fair Housing, Time Management and Customer Service. Our approach fosters an engaging learning environment built on interaction, knowledge sharing, and practical application, supported by relevant training materials and resources.
We offer both in-person and online training options and can design customized courses tailored to the specific learning needs of your team. Whether enhancing foundational knowledge or building advanced skills, PEM’s training programs are designed to be impactful, engaging, and accessible.
Property Management
With more than 20 years of experience in tenant and landlord relations, PEM offers a comprehensive suite of Property Management services. Our team brings deep expertise in navigating the complexities of state and local tenant–landlord laws, with specialized knowledge across California, Utah, and Nevada. This combination of experience and legal insight allows us to deliver effective, compliant, and reliable management solutions for property owners and tenants alike.
We over the following Assistance in the following areas:
- Lease-Up
- Online Advertising
- Lease Negotiations
- Inspections
- Move-in Inspections
- Annual Inspections
- Rent Collection
- Rent Increases
- Lease Enforcement
- Processing Evictions